About
Built for the shop that answers at 2am.
Enso FM is Enso's AI-assisted after-hours intake product. On enabled channels, it captures reported details, creates a work order, and attempts configured notifications for opted-in contacts.
Why it exists
Maintenance and trade vendors carry a phone every night. A burst pipe, a rooftop unit down, or a fire-panel trouble signal can land on a personal cell or a voicemail box, the truck rolls without the details, and by morning there may be no shared record. On an enabled line, Enso FM asks configured questions, opens a work order from the details reported, and attempts the notification rules you set. Your team remains responsible for response, service decisions, and final closure.
How it fits with Enso AI
Enso FM is built by Enso AI (Enso Integration LLC), which builds AI voice, email, and text agents for the property world. Enso PM handles leasing and resident coordination for property managers. Enso FM applies the same agents to the vendor side for after-hours intake, configured routing, and reviewed work-order records. The two share a company and an approach, not an account.
How we build
- Vendor-first. A shop configures its own workflow and activates supported channels with the required checks.
- Honest about scope. Enso is a desk and a router, not a monitoring station, not the authority having jurisdiction, not a licensed trade.
- Priced on work done. Pricing is based on jobs the desk handles, not doors, units, or sites.
Who builds it
Enso FM is built by Allan Oommen, who founded Enso AI. He works on the product directly, including the trade playbooks, urgency rules, and what the desk is and is not allowed to do without waking someone. Allan Oommen on LinkedIn.
The company
Enso Integration LLC, 17350 State Hwy 249, Suite 220 #37085, Houston, TX 77064. Enso FM serves Dallas–Fort Worth. Reach us at the contact page.